New York’s 10 best new retail concepts
With the NRF’s BIG Show 2019 taking place in New York over the next week, we pay tribute to the most interesting and disruptive new retail concepts in the Big Apple. Here's our list of the…
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GDR visits … H&M’s Hammersmith concept store
14 December 2018 -
brand values, Customer experience, Design, Fashion, Omnichannel retail, Retail design, Retail innovation, Retail technology, Sustainability
H&M has redesigned its three-floor store in London’s Hammersmith to look nothing like H&M. GDR’s Babette-Scarlett Schossau paid it a visit to see how the space has been transformed. H&M gave its 2,300 square metre store…
GDR visits … Dirty Lemon’s The Drug Store
GDR innovation researcher Babette-Scarlett Schossau describes the emotional rollercoaster of visiting a store where you can walk out without paying. As a new customer to Dirty Lemon, I didn’t know what to expect when I walked…
Old retail is dead. Long live New Retail
19 November 2018 -
Customer experience, Fourth Industrial Revolution, New industries, Omnichannel retail, Retail innovation, Retail technology
GDR CEO Kate Ancketill reflects on the dramatic shifts that are defining the next generation of retail. This blog originally appeared in SLICE, Verifone’s retail and hospitality newsletter. Click here to see a PDF of the…
GDR visits … Coal Drops Yard
On the opening day of London’s newest shopping destination, GDR’s Charlie Lloyd went along to experience the Heatherwick Studio-designed space, which houses a variety of brands and eateries in renovated Victorian industrial buildings. The redevelopment…
VIDEO: We need to create more new retail models
As UK department store Debenhams announces it will be closing 50 stores, GDR CEO Kate Ancketill discusses the challenges facing physical retail GDR CEO Kate Ancketill has called on traditional retailers to be brave enough…
GDR visits … Amazon 4-star
18 October 2018 -
Customer experience, E-commerce, Omnichannel retail, Retail design, Retail innovation, Retail technology
GDR’s Babette-Scarlett Schossau paid Amazon 4-star in New York’s SoHo a visit to run the rule over the company's latest incursion into bricks-and-mortar retail. Amazon’s latest retail concept is a physical manifestation of its website and…
Are we entering the age of “Come to me” retail?
10 October 2018 -
Customer experience, Fourth Industrial Revolution, Hospitality, Internet of Things, Omnichannel retail, Retail innovation, Retail technology, technology
GDR’s John O’Sullivan explores the next generation of ultra-convenient retail formats that customers will be able to summon on-demand During the last five years mobile-powered brands like Uber, Deliveroo, Amazon and Domino’s have normalised the idea…
How to deliver better retail experiences
GDR’s Harriet Cox reveals what she learned from Gensler’s Retail Leader Lara Marrero at this week’s London Design Festival "Customer expectation is at an all-time high. They have a voice and they are not afraid…
Retail expert Bill Grimsey joins forces with GDR Creative Intelligence
Bill Grimsey partners with retail trends and strategy consultancy GDR Creative Intelligence to drive home his vision of how to save the British high street We’re delighted to announce that we've joined forces with retail veteran…