GDR innovation researcher Babette-Scarlett Schossau describes the emotional rollercoaster of visiting a store where you can walk out without paying. As a new customer to Dirty Lemon, I didn’t know what to expect when I walked…
GDR CEO Kate Ancketill reflects on the dramatic shifts that are defining the next generation of retail. This blog originally appeared in SLICE, Verifone’s retail and hospitality newsletter. Click here to see a PDF of the…
On the opening day of London’s newest shopping destination, GDR’s Charlie Lloyd went along to experience the Heatherwick Studio-designed space, which houses a variety of brands and eateries in renovated Victorian industrial buildings. The redevelopment…
As UK department store Debenhams announces it will be closing 50 stores, GDR CEO Kate Ancketill discusses the challenges facing physical retail GDR CEO Kate Ancketill has called on traditional retailers to be brave enough…
GDR’s Babette-Scarlett Schossau paid Amazon 4-star in New York’s SoHo a visit to run the rule over the company's latest incursion into bricks-and-mortar retail. Amazon’s latest retail concept is a physical manifestation of its website and…
GDR’s John O’Sullivan explores the next generation of ultra-convenient retail formats that customers will be able to summon on-demand During the last five years mobile-powered brands like Uber, Deliveroo, Amazon and Domino’s have normalised the idea…
GDR’s Harriet Cox reveals what she learned from Gensler’s Retail Leader Lara Marrero at this week’s London Design Festival "Customer expectation is at an all-time high. They have a voice and they are not afraid…
Bill Grimsey partners with retail trends and strategy consultancy GDR Creative Intelligence to drive home his vision of how to save the British high street We’re delighted to announce that we've joined forces with retail veteran…
GDR’s Charlie Lloyd explores the apps that are connecting online shoppers with products in nearby stores It isn’t easy for the biggest brands to keep up with the likes of Amazon, Walmart and ASOS in…
After another stalwart of the British high street, House of Fraser, went into administration last week, we contend that physical retailers must be brave enough to innovate. GDR Creative Intelligence CEO Kate Ancketill believes legacy structures…