Saving face with tone of voice
Last week KFC’s operations in the UK were in meltdown as teething problems with a new delivery service left most of its stores without any chicken. John O’Sullivan explores how the brand used its tone of…
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Smart Ride: Our first thoughts on Citymapper’s latest travel concept
At noon today, Citymapper began trialling Smart Ride, a bus-taxi hybrid that the company hopes will change the way Londoners and other city dwellers travel. We hopped on a free ride to experience Citymapper’s new concept…
GDR visits … Cadbury’s The Glass & A Half Shop
GDR Innovation Researchers Chloe Rigogne and Hannah Hunt visited Cadbury’s The Glass & A Half Shop to see how the chocolate brand translated its latest TV ad into the real world. We were fascinated to…
GDR meets … JHP Design
Having talked to many clients over the years about its innovative retail design concepts, GDR invited JHP Design to create the cover of the 66th Global Innovation Report. With the report currently being mailed out to…
GDR visits … Glossier’s London pop-up
Last Friday, GDR’s Innovation Research team visited The Glossier Pop-up in London’s Marylebone. Matilde Ricon Peres explores how Glossier has become one of the most well-loved beauty brands on the Internet, attracting a cult following of…
GDR meets … Double Retail
20 November 2017 -
Architecture, Customer experience, Design, Fashion, Retail design, Retail technology, Retail trends
In the week it opened Canada Goose’s European flagship on Regent Street, Tom Parker and Polly Grinnell from Bristol-based Double Retail dropped in to GDR to discuss the future of physical retail and how its approach…
GDR visits … Crep Protect & Presented By
GDR Innovation Strategist David Dalrymple-Pryde visited Crep Protect and Presented By’s new, collaborative space in Central London to see how this quite different sort of shoe store pitches itself specifically at the enthusiast and resale market.…
GDR visits Topshop x Stranger Things
Topshop’s Oxford Street flagship in London was transformed for four days last weekend to promote its partnership with Netflix around the second season of hit show Stranger Things. GDR Innovation Researchers Charlie Lloyd and Harriet Cox…
GDR meets … Mio
13 October 2017 -
Customer experience, Design, E-commerce, Omnichannel retail, Retail innovation, Retail technology, technology
Roman Drokov CEO of autonomous mobile robot Mio visited GDR’s London HQ last week to talk to the team about the future of consumer-facing robots and why CPG brands need to pay attention “I see a…
GDR meets… LOVE
Innovation Researcher Charlie Lloyd caught up with Trevor Cairns, chief executive of Manchester-based design agency LOVE, to find out about the studio’s newest work and to get his take on the latest developments in the world…