GDR’s Harriet Cox reveals what she learned from Gensler’s Retail Leader Lara Marrero at this week’s London Design Festival "Customer expectation is at an all-time high. They have a voice and they are not afraid…
GDR’s Jacqueline Oteri surveys recent fitting room innovations and says retailers must use these spaces to enable their customers’ shopping missions. With the rise of digital and e-commerce shopping over the last two decades, physical…
GDR’s Charlie Lloyd paid a visit to the newly opened Tiffany’s store in London’s Covent Garden. Dubbed a ‘style studio’, the space is a more playful format than traditional Tiffany’s stores, geared towards the next generation…
Following on from last Saturday’s Pride parade in London, we explore how global brands are celebrating the LGBTQ+ community this year In an era when it is becoming increasingly important for brands and retailers to…
GDR CEO Kate Ancketill appeared on BBC Breakfast this week to discuss the second Grimsey Review into the future of the UK high street. She agreed with the report’s vision of fewer and smaller tech-enhanced shops…
GDR’s CEO Kate Ancketill appeared on BBC Breakfast this week to discuss how physical stores can survive this inflection point for retail Last week department store chain House of Fraser became the latest traditional retailer to…
GDR’s Harriet Cox visited Harrods’ newly refurbished fine wine and spirits room to find out how the London department store has enhanced the shopping experience using storytelling, sensory elements, self-discovery and responsive digital touchpoints. Luxury…
GDR SVP Global Innovation Alex Sbardella picks out his favourite start-ups from this week’s Retail Business Technology Expo in London. The Retail Business Technology Expo is a great place for retailers to buy technology that…
Italian clothing brand United Colors of Benetton launched a vibrant, tech-enhanced new flagship in London’s Oxford Street last month. GDR’s Hannah Hunt paid it a visit to see how the brand immerses shoppers in its activist…
Since Whole Foods launched an in-store produce butcher in New York early last year the service has become commonplace in premium supermarkets across North America. GDR’s Hannah Hunt investigates why so many grocers are turning vegetable…