Brands showing their Pride
Following on from last Saturday’s Pride parade in London, we explore how global brands are celebrating the LGBTQ+ community this year In an era when it is becoming increasingly important for brands and retailers to…
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“Shoppers want an experiential space to meet and have fun”
4 July 2018 -
Customer experience, Retail design, Retail innovation, Retail technology, Retail trends
GDR CEO Kate Ancketill appeared on BBC Breakfast this week to discuss the second Grimsey Review into the future of the UK high street. She agreed with the report’s vision of fewer and smaller tech-enhanced shops…
Watch: GDR CEO Kate Ancketill on BBC Breakfast
15 June 2018 -
Customer experience, E-commerce, Omnichannel retail, Retail design, Retail innovation, Retail technology, Retail trends
GDR’s CEO Kate Ancketill appeared on BBC Breakfast this week to discuss how physical stores can survive this inflection point for retail Last week department store chain House of Fraser became the latest traditional retailer to…
GDR visits … The Harrods Wine Shop
24 May 2018 -
Architecture, Customer experience, Design, Retail design, Retail innovation, Retail technology, Retail trends
GDR’s Harriet Cox visited Harrods’ newly refurbished fine wine and spirits room to find out how the London department store has enhanced the shopping experience using storytelling, sensory elements, self-discovery and responsive digital touchpoints. Luxury…
The top four start-ups at the Retail Business Technology Expo
4 May 2018 -
Customer experience, Design, Omnichannel retail, Retail design, Retail innovation, Retail technology, technology
GDR SVP Global Innovation Alex Sbardella picks out his favourite start-ups from this week’s Retail Business Technology Expo in London. The Retail Business Technology Expo is a great place for retailers to buy technology that…
GDR visits… Benetton Oxford Street
12 April 2018 -
Architecture, brand values, Customer experience, Retail branding, Retail design, Retail innovation, Retail technology, Retail trends, technology
Italian clothing brand United Colors of Benetton launched a vibrant, tech-enhanced new flagship in London’s Oxford Street last month. GDR’s Hannah Hunt paid it a visit to see how the brand immerses shoppers in its activist…
The rise of the produce butcher
Since Whole Foods launched an in-store produce butcher in New York early last year the service has become commonplace in premium supermarkets across North America. GDR’s Hannah Hunt investigates why so many grocers are turning vegetable…
GDR visits … Cadbury’s The Glass & A Half Shop
GDR Innovation Researchers Chloe Rigogne and Hannah Hunt visited Cadbury’s The Glass & A Half Shop to see how the chocolate brand translated its latest TV ad into the real world. We were fascinated to…
Platform Thinking: Inspiration Beyond Amazon
14 January 2018 -
Customer experience, E-commerce, Fourth Industrial Revolution, Internet of Things, NRF, Omnichannel retail, Retail design, Retail innovation, Retail trends, technology
This article is a summary of GDR CEO Kate Ancketill’s trends keynote at the NRF Big Show 2018, and is the final part of a series in which we explored how technology is remaking the retail…
GDR CEO Kate Ancketill speaks at the NRF BIG Show this Sunday
12 January 2018 -
Customer experience, Fourth Industrial Revolution, Internet of Things, NRF, Omnichannel retail, Retail design, Retail innovation, Retail technology, Retail trends, technology
We’re thrilled to announce that GDR’s CEO Kate Ancketill will be giving the trend keynote presentation at the NRF’s BIG Show in New York for the second year in a row on Sunday. Addressing 35,000 of the world’s…