GDR’s Global Client Director Rachel Wilkinson dropped into Samsung’s stylish new destination in London’s King’s Cross to find out if it delivers on its experiential retail promise. To be crystal clear, in the words of Samsung:…
Innovation researcher Harriet Cox looks at how retailers are using in-store content creation zones to boost social media mentions, build community and extend the reach of their physical stores. Earlier this month I went to take…
New York-based design agency Gala Magriñá Design designed the cover of the 71st Global Innovation Report, which is currently on its way to our clients. To celebrate that, we spoke to Gala Magriñá to find out…
With the beauty and wellness industries booming, UK high-street pharmacist Boots is getting in on the action with its recently opened 28,524 sq ft flagship concept in London’s Covent Garden. Innovation Researcher Harriet Cox went along…
GDR’s John O’Sullivan explores the experiential spaces that are constantly evolving to keep customers coming back for more. During the last six months we’ve noticed a real spike in the number of new multi-brand retail stores…
Two weeks after writing this article unpicking the future of cashless stores, GDR’s SVP Global Innovation Alex Sbardella visits Sainsbury’s new “till-free” store to interrogate the format from the customer’s and the brand’s perspective. I was…
H&M’s new homeware flagship on London’s Regent Street focusses on high style over high tech. Innovation researcher Harriet Cox went along to check it out. Coming just months after the brand opened its first dedicated Home…
GDR CEO Kate Ancketill discusses personalisation, sustainability, transparency and how beauty brands are working hard to fit into the wider context of their customers’ lives Earlier this year GDR CEO Kate Ancketill spoke to Retail Focus…
US personal care brand Burt’s Bees has launched a three week pop-up store in London’s Covent Garden to promote its new colour cosmetics range. Innovation researchers Harriet Cox and Charlie Lloyd went down to check it…
The shop window at multi-brand New York concept store Showfields proclaims it to be “The most interesting store in the world”. GDR SVP Global Innovation Alex Sbardella dropped in when he was in town to put…