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Smarter Things: the Autonomous IoT

5 January 2018 - Customer experience, E-commerce, Fourth Industrial Revolution, Internet of Things, Omnichannel retail, Retail design, Retail innovation, Retail technology, Retail trends, technology

In the second of GDR’s exclusive conversations with Intel we explore the future potential of the Internet of Things. GDR’s SVP Global Innovation Alex Sbardella gets the thoughts of Intel’s VP of Visual Retail Jose Avalos…

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Back to the Future: The Evolution of Retail

19 December 2017 - brand values, Customer experience, Design, E-commerce, Internet of Things, Omnichannel retail, Retail design, Retail innovation, Retail technology, Retail trends, Value chain

In the lead up to NRF’s Big Show 2018, we’re exploring how technology is remaking the retail experience through a series of conversations with Intel - from the evolution of retail over the last 100 years,…

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GDR visits … Everlane New York

15 December 2017 - brand values, Customer experience, Design, E-commerce, Fashion, Omnichannel retail, Retail branding, Retail design

Having previously visited the Everlane Fit Studio in San Francisco, GDR SVP Global Innovation James Mullan dropped into what the ethical retailer is officially calling its first store, in SoHo, New York. Here are his five…

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GDR meets … Mio

13 October 2017 - Customer experience, Design, E-commerce, Omnichannel retail, Retail innovation, Retail technology, technology

Roman Drokov CEO of autonomous mobile robot Mio visited GDR’s London HQ last week to talk to the team about the future of consumer-facing robots and why CPG brands need to pay attention “I see a…

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GDR visits … Asics Regent Street

9 August 2017 - Customer experience, Design, Fashion, Omnichannel retail, Retail design, technology

GDR Innovation Researcher Harriet Cox visited Asics’ refurbished flagship on Regent Street to see how the sportswear brand has translated its new design approach to the British capital   Japanese sportswear brand Asics has launched its…

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GDR visits The Extraordinarium – an experiential omnichannel pop-up from Oasis

2 May 2017 - Customer experience, E-commerce, Fashion, Omnichannel retail, Retail innovation

High-street fashion brand Oasis has created an experiential pop-up in London to preview what to expect in-store for Autumn/Winter 2017. Innovation researcher Harriet Cox went along to check it out. Last month, Oasis’s The Extraordinarium pop-up…

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Clicks to bricks – the future of physical retail

24 April 2017 - Customer experience, E-commerce, Omnichannel retail, Retail design

Guest contributor and co-founder of brand experience agency Hot Pickle Rupert Pick contends that having a permanent physical footprint is not only desirable, but strategically essential for all brands. “We’re going to open a Marmite pop-up…

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Rocking the vote: how brands are taking a stand in the 2016 US Election

2 November 2016 - Creative packaging, Customer experience, Omnichannel retail, Retail branding, Retail design, Retail innovation, Retail technology, Retail trends, technology

Should brands shy away from politics or be bold enough to take a point of view? Days before one of the most polarising presidential elections in American history, GDR’s Innovation Researcher Martin Reid explores how brands…

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The many faces of one brand: how Uniqlo fits in with its different markets

25 October 2016 - Customer experience, Fashion, Omnichannel retail, Retail innovation

“In order to do business anywhere, we need to have a firm grasp of what it means to be global and what it means to be local,” Tadashi Yanai, chairman, president and chief executive of Uniqlo's parent company…

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The offline stores that have clicked how we shop online

20 July 2016 - Customer experience, Omnichannel retail, Retail design, Retail trends

“Omnichannel is already legacy thinking that represents a limited approach for designing and delivering services" - Ronald Rogowski, principal consultant at Forrester Physical versus digital. Online versus offline. Bricks versus clicks. When talking about omnichannel retail, it’s easy to treat…

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