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Spotlight on Supply: The 4 biggest challenges of retail logistics

27 February 2019 - Fourth Industrial Revolution, NRF, Omnichannel retail, Retail innovation, Retail technology, Sustainability, technology, Value chain

In the first article of a two-part series, GDR’s SVP Global Innovation Alex Sbardella explores the challenges created by complicated modern supply chains. Part 2: Emerging opportunities and logistics trends     In 1907 Sears, Roebuck…

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GDR visits … Showfields

1 February 2019 - Customer experience, Design, Omnichannel retail, Retail design, Retail innovation, technology

The shop window at multi-brand New York concept store Showfields proclaims it to be “The most interesting store in the world”. GDR SVP Global Innovation Alex Sbardella dropped in when he was in town to put…

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New York’s 10 best new retail concepts

9 January 2019 - Customer experience, Omnichannel retail, Retail innovation, Retail technology

With the NRF’s BIG Show 2019 taking place in New York over the next week, we pay tribute to the most interesting and disruptive new retail concepts in the Big Apple. Here's our list of the…

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GDR CEO Kate Ancketill reflects on retail in 2018

20 December 2018 - Fourth Industrial Revolution, New industries, Omnichannel retail, Retail innovation, Retail technology, Retail trends, technology

GDR CEO Kate Ancketill looks to the positives and predicts we’ll see more locally optimised offers, an explosion of new store formats and more hybridisation in 2019 Kate’s thoughts were first published in Retail Focus’s Retail…

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GDR visits … H&M’s Hammersmith concept store

14 December 2018 - brand values, Customer experience, Design, Fashion, Omnichannel retail, Retail design, Retail innovation, Retail technology, Sustainability

H&M has redesigned its three-floor store in London’s Hammersmith to look nothing like H&M. GDR’s Babette-Scarlett Schossau paid it a visit to see how the space has been transformed. H&M gave its 2,300 square metre store…

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Old retail is dead. Long live New Retail

19 November 2018 - Customer experience, Fourth Industrial Revolution, New industries, Omnichannel retail, Retail innovation, Retail technology

GDR CEO Kate Ancketill reflects on the dramatic shifts that are defining the next generation of retail. This blog originally appeared in SLICE, Verifone’s retail and hospitality newsletter. Click here to see a PDF of the…

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VIDEO: We need to create more new retail models

25 October 2018 - Customer experience, Omnichannel retail, Retail innovation

As UK department store Debenhams announces it will be closing 50 stores, GDR CEO Kate Ancketill discusses the challenges facing physical retail   GDR CEO Kate Ancketill has called on traditional retailers to be brave enough…

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GDR visits … Amazon 4-star

18 October 2018 - Customer experience, E-commerce, Omnichannel retail, Retail design, Retail innovation, Retail technology

GDR’s Babette-Scarlett Schossau paid Amazon 4-star in New York’s SoHo a visit to run the rule over the company's latest incursion into bricks-and-mortar retail. Amazon’s latest retail concept is a physical manifestation of its website and…

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Are we entering the age of “Come to me” retail?

10 October 2018 - Customer experience, Fourth Industrial Revolution, Hospitality, Internet of Things, Omnichannel retail, Retail innovation, Retail technology, technology

GDR’s John O’Sullivan explores the next generation of ultra-convenient retail formats that customers will be able to summon on-demand During the last five years mobile-powered brands like Uber, Deliveroo, Amazon and Domino’s have normalised the idea…

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Aggregated retail: the apps that are helping small retailers fight back

20 August 2018 - Omnichannel retail, Retail innovation, Retail technology

GDR’s Charlie Lloyd explores the apps that are connecting online shoppers with products in nearby stores   It isn’t easy for the biggest brands to keep up with the likes of Amazon, Walmart and ASOS in…

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