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Circular Thinking: The brands turning waste into something meaningful

12 July 2019 - brand values, Campaigns, Creative packaging, Manufacturing, Provenance, Retail innovation, Retail trends, Sustainability, Value chain

In the first article of a two-part series, GDR’s John O’Sullivan highlights the sustainably-focused brands who are turning upcycled waste into products that are useful and, in some cases, even premium. As brands and retailers search…

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These Boots are made for wellbeing: high-street pharmacy concept bets on beauty and wellness

3 July 2019 - brand values, Customer experience, Design, Retail design, Retail innovation, Retail technology

With the beauty and wellness industries booming, UK high-street pharmacist Boots is getting in on the action with its recently opened 28,524 sq ft flagship concept in London’s Covent Garden. Innovation Researcher Harriet Cox went along…

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GDR visits … Sainsbury’s Meat-Free Butchers

26 June 2019 - brand values, Customer experience, Design, Retail innovation, Retail trends, Sustainability

Sainsbury’s recently opened its Meat-Free Butchers, popping up for three days to serve East Londoners plant-based alternatives to meat and educate them about how best to prepare them. Innovation researcher Charlie Lloyd went down to take…

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Promoting Purposeful Retail with The DO School

6 June 2019 - brand values, Retail branding, Retail innovation, Retail trends, Value chain

We’re delighted to announce that GDR has been supporting The DO School’s project to promote Purposeful Retail. The DO School is a global organisation made up of “a community of purposeful DOers, innovators, and experts” from…

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Branded sustainability training

31 May 2019 - brand values, Campaigns, Customer experience, Retail innovation, Retail technology, Sustainability

GDR’s John O’Sullivan explores how brands are helping their customers to live more sustainable lives. Sustainability has become one of the hottest topics for brands, retailers and consumers over the last couple of years. Brands are…

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VIDEO: Watch GDR’s Kate Ancketill discuss the future of retail at TFWA

22 May 2019 - brand values, Customer experience, E-commerce, Hospitality, Omnichannel retail, Retail innovation, Retail technology, Retail trends, technology

Last week GDR’s CEO Kate Ancketill spoke about the future of retail at the Tax Free World Association’s Asia Pacific Exhibition and Conference in Singapore.   Her talk looked at how retailers, brands, airlines and airports…

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GDR visits … the UK’s first “till-free store”

7 May 2019 - brand values, Customer experience, Omnichannel retail, Retail design, Retail innovation, Retail technology, technology

Two weeks after writing this article unpicking the future of cashless stores, GDR’s SVP Global Innovation Alex Sbardella visits Sainsbury’s new “till-free” store to interrogate the format from the customer’s and the brand’s perspective. I was…

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Are consumers wising up to brands’ half-truths?

12 April 2019 - brand values, Campaigns, Creative packaging, Provenance, Retail trends, Sustainability, Value chain

GDR Innovation Researcher Madison Hutts reveals the four reasons why brands can no longer hide behind half-truths and must now be fully transparent and honest with customers.   I recently spent some time researching the eco-friendly…

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GDR visits … Captain Morgan’s Lost Lagoon

28 March 2019 - brand values, Campaigns, Customer experience

GDR Innovation Researcher Babette-Scarlett Schossau visited rum brand Captain Morgan’s immersive Lost Lagoon experience. Here she describes her underground lake adventure where visitors go on a quest to collect ingredients for their own cocktails. Visitors to…

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Spotlight on Supply 2: Emerging opportunities and logistics trends

11 March 2019 - brand values, Customer experience, E-commerce, Fourth Industrial Revolution, New industries, Omnichannel retail, Retail technology, Retail trends, Sustainability, technology, Value chain

In the second article of our two-part supply chain and logistics series, GDR’s SVP Global Innovation Alex Sbardella reveals the opportunities that emerging innovations and logistics trends provide for retailers.   As I covered in the…

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