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GDR CEO Kate Ancketill reflects on retail in 2018

20 December 2018 - Fourth Industrial Revolution, New industries, Omnichannel retail, Retail innovation, Retail technology, Retail trends, technology

GDR CEO Kate Ancketill looks to the positives and predicts we’ll see more locally optimised offers, an explosion of new store formats and more hybridisation in 2019 Kate’s thoughts were first published in Retail Focus’s Retail…

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GDR visits … H&M’s Hammersmith concept store

14 December 2018 - brand values, Customer experience, Design, Fashion, Omnichannel retail, Retail design, Retail innovation, Retail technology, Sustainability

H&M has redesigned its three-floor store in London’s Hammersmith to look nothing like H&M. GDR’s Babette-Scarlett Schossau paid it a visit to see how the space has been transformed. H&M gave its 2,300 square metre store…

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GDR visits … Dirty Lemon’s The Drug Store

4 December 2018 - brand values, Customer experience, Retail design, Value chain

GDR innovation researcher Babette-Scarlett Schossau describes the emotional rollercoaster of visiting a store where you can walk out without paying. As a new customer to Dirty Lemon, I didn’t know what to expect when I walked…

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GDR visits … La Famiglia Rana Grocer

27 November 2018 - brand values, Campaigns, Creative packaging, Customer experience, Design, Provenance, Retail branding, Retail design

Italian fresh filled pasta brand La Famiglia Rana has launched in the UK with a pop-up grocery store in London. Framing its pre-prepared product alongside fresh ingredients, the store is as much a feast for the…

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Old retail is dead. Long live New Retail

19 November 2018 - Customer experience, Fourth Industrial Revolution, New industries, Omnichannel retail, Retail innovation, Retail technology

GDR CEO Kate Ancketill reflects on the dramatic shifts that are defining the next generation of retail. This blog originally appeared in SLICE, Verifone’s retail and hospitality newsletter. Click here to see a PDF of the…

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GDR at TechDay London

6 November 2018 - Hospitality

GDR’s Matilde Ricon-Peres and Harriet Cox visited TechDay London late last month to find out about some of Europe’s most exciting digital start-ups.   TechDay London offers a platform for start-ups from across Europe to pitch…

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GDR visits … Coal Drops Yard

31 October 2018 - Architecture, Customer experience, Retail design, Retail innovation

On the opening day of London’s newest shopping destination, GDR’s Charlie Lloyd went along to experience the Heatherwick Studio-designed space, which houses a variety of brands and eateries in renovated Victorian industrial buildings.   The redevelopment…

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VIDEO: We need to create more new retail models

25 October 2018 - Customer experience, Omnichannel retail, Retail innovation

As UK department store Debenhams announces it will be closing 50 stores, GDR CEO Kate Ancketill discusses the challenges facing physical retail   GDR CEO Kate Ancketill has called on traditional retailers to be brave enough…

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GDR visits … Amazon 4-star

18 October 2018 - Customer experience, E-commerce, Omnichannel retail, Retail design, Retail innovation, Retail technology

GDR’s Babette-Scarlett Schossau paid Amazon 4-star in New York’s SoHo a visit to run the rule over the company's latest incursion into bricks-and-mortar retail. Amazon’s latest retail concept is a physical manifestation of its website and…

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Are we entering the age of “Come to me” retail?

10 October 2018 - Customer experience, Fourth Industrial Revolution, Hospitality, Internet of Things, Omnichannel retail, Retail innovation, Retail technology, technology

GDR’s John O’Sullivan explores the next generation of ultra-convenient retail formats that customers will be able to summon on-demand During the last five years mobile-powered brands like Uber, Deliveroo, Amazon and Domino’s have normalised the idea…

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