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The GDR Assembly Report Vol. 2 – Exploring the new frontiers of omni-channel retail

23 September 2021 - brand values, Customer experience, E-commerce, Fourth Industrial Revolution, New industries, Omnichannel retail, Retail branding, Retail design, Retail innovation, Retail technology, Retail trends, Sustainability, technology

We're delighted to announce that the second edition of The GDR Assembly Report is now available to download for free. Click here to register for your free copy of the report. In this second edition we…

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On-demand optimisations

8 September 2021 - Customer experience, E-commerce, Omnichannel retail, Retail innovation, Retail technology, Retail trends, technology, Value chain

GDR managing editor John O'Sullivan highlights the logistics optimisations helping to reinvent the on-demand food and grocery delivery market. It's fair to say that the on-demand food and grocery delivery market in the West bears little…

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Using technology to deliver hyper-personalisation

31 August 2021 - Customer experience, Design, Fourth Industrial Revolution, Omnichannel retail, Retail innovation, Retail technology, Retail trends, technology

GDR’s innovation strategist Charlie Lloyd highlights five recent tech innovations that are helping brands to deliver hyper-personalised products to their customers. Technology is enabling brands to offer personalisation to a degree almost unimaginable just a few…

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GDR at NRF NXT: The future of flagship retail

17 August 2021 - Architecture, Customer experience, Design, NRF, Omnichannel retail, Retail branding, Retail design, Retail innovation, Retail technology, Retail trends

We’re delighted to announce that GDR CEO and founder Kate Ancketill will be hosting one of the five 'Conversations on the future of Digital Retail' at September’s NRF NXT Webinar Series. Kate will lead a session…

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Pairing empowerment and wellbeing

12 August 2021 - brand values, Campaigns, Hospitality, Retail design, Retail trends, Value chain

GDR’s innovation strategist Charlie Lloyd identifies five brand innovations that take different approaches to empowering women and enhancing their wellbeing. One of the myriad ways in which the pandemic has impacted retail is that it has…

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GDR visits… Cut by Farmison & Co

5 August 2021 - Customer experience, E-commerce, Omnichannel retail, Retail branding, Retail design, Retail innovation, Retail technology, Retail trends, technology

Online butcher Farmison & Co is one of the many DTC brands that has performed well during the pandemic. Having just opened its first brick-and-mortar butchers next to its headquarters in Ripon, North Yorkshire, innovation strategist…

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Building a crowdsourced consensus

30 July 2021 - brand values, Customer experience, Design, Retail design, Retail innovation, Retail technology, Retail trends

GDR’s Managing Editor John O’Sullivan explores how crowdsourcing has matured from a marketing ploy into a valuable product development tool. About five or six years ago “crowdsourcing” was one of the real buzzwords of the brand…

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Against all odds: Bill Grimsey on how independent retail can be saved

22 July 2021 - brand values, Hospitality, New industries, Retail innovation, Retail trends, Value chain

GDR CEO Kate Ancketill talks to British retail veteran Bill Grimsey about his latest report on the future of the high street: Against All Odds. https://soundcloud.com/user-22128721/bill-grimsey-on-how-independent-retail-can-be-saved/s-5MApvmaEWoo Bill reveals how independent retailers, hospitality and service businesses have…

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GDR Assembly Interview 7: Exploring the future of global grocery retail with Jason Soar

12 July 2021 - Customer experience, E-commerce, Hospitality, Internet of Things, Omnichannel retail, Retail branding, Retail design, Retail innovation, Retail technology, Retail trends, technology

In the 7th episode of the GDR Assembly Interview series, GDR’s Head of Strategy Eric Coulon explores the future of global grocery retail with 30-year veteran of UK supermarket giant Sainsbury’s, Jason Soar, who has now…

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Empowering your people: how in-store tech is helping store associates deliver excellent customer service

8 July 2021 - Customer experience, Internet of Things, New industries, Omnichannel retail, Retail innovation, Retail technology, Retail trends

In this sponsored post in collaboration with Scandit we highlight how in-store technology is helping the next generation of store associates deliver game-changing customer service. Technology is changing the face of physical retail. Whether artificial intelligence…

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